Shipping policy
Last Updated: September 25, 2026
At RADIANT SHOP, we offer international shipping on eligible orders. This Shipping Policy explains our available shipping methods, estimated delivery times, shipping charges, and other important information about order delivery.
1. Shipping Destinations
We currently offer international shipping to countries and regions where our shipping services are available.
Available destinations may vary depending on product availability, shipping restrictions, customs requirements, and local regulations.
If your country is available at checkout, you can select your preferred shipping method during the checkout process.
2. Shipping Methods & Delivery Times
We currently offer the following shipping options:
Standard Shipping
- Shipping fee: FREE
- Estimated delivery time: 7–10 business days
Express Shipping
- Shipping fee: $13.99
- Available for orders of $80.00 and above
- Estimated delivery time: 2–4 business days
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination country, carrier, customs processing, weather, holidays, and other circumstances outside our control.
3. Order Processing Time
Orders are generally processed after payment has been successfully received.
Processing time may vary depending on product availability and order volume.
Please note that the shipping time shown above begins after the order has been processed and handed over to the shipping carrier.
During major holidays, promotional periods, or periods of unusually high order volume, processing and delivery may take longer than usual.
4. Shipping Confirmation & Tracking
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when tracking is available.
Tracking information may take some time to become active after the carrier receives and scans the package.
You can use the tracking information provided to monitor the progress of your shipment.
5. Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated at checkout, these charges are not included in the product price or shipping charge and may be the responsibility of the customer.
Customs policies vary by country. RADIANT SHOP does not control customs procedures, fees, or processing times.
Customers are responsible for providing accurate shipping and contact information required for successful delivery.
6. Incorrect or Incomplete Shipping Information
Please carefully review your shipping information before completing your purchase.
RADIANT SHOP is not responsible for delays, failed deliveries, or additional shipping costs caused by:
- Incorrect or incomplete addresses;
- Incorrect postal codes;
- Incorrect recipient information;
- Missing apartment, unit, or building information; or
- Other inaccurate information provided by the customer.
If you notice an error in your shipping information after placing an order, contact us as soon as possible at:
We will attempt to assist you before the order is processed or shipped, but changes cannot be guaranteed.
7. Delayed Shipments
Estimated delivery times are provided for guidance only.
Shipments may be delayed due to circumstances including:
- Customs inspections;
- Weather conditions;
- Public holidays;
- Carrier delays;
- Transportation disruptions;
- Incorrect address information;
- High shipping volume; or
- Other circumstances beyond our reasonable control.
A delay does not automatically qualify an order for a refund or cancellation.
If your order appears to be significantly delayed, please contact us with your order number so we can assist you.
8. Lost or Missing Packages
If your tracking information indicates that a package has been delivered but you cannot locate it, please first check:
- Your mailbox or usual delivery location;
- With household members or neighbors;
- With your building reception or mailroom, if applicable; and
- With the shipping carrier.
If you still cannot locate the package, contact us at miglioriii2bv7w@hotmail.com with your order number and tracking information.
We will review the available delivery information and assist where possible.
9. Damaged Packages
If your package arrives visibly damaged, please take photographs of the package and the items inside before disposing of any packaging materials.
Contact us at miglioriii2bv7w@hotmail.com as soon as possible and provide:
- Order number;
- Photos of the shipping package;
- Photos of the damaged product; and
- A description of the issue.
We will review the situation and determine the appropriate resolution.
10. Multiple Items in One Order
Depending on product availability, fulfillment location, and shipping arrangements, items from the same order may occasionally be shipped separately.
If your order is divided into multiple shipments, you may receive separate tracking information for each shipment.
11. Delivery Estimates
The delivery estimates shown on our website and at checkout are approximate business-day estimates.
They do not include any additional time that may be required for customs clearance or other procedures in the destination country.
RADIANT SHOP does not guarantee delivery by a specific date unless a specific delivery guarantee is expressly stated at checkout.
12. Shipping Restrictions
Certain products or destinations may be subject to shipping restrictions due to carrier policies, customs regulations, import restrictions, or applicable laws.
If an order cannot be shipped to the selected destination, we will contact the customer and, where applicable, provide an appropriate resolution.
13. Changes to This Shipping Policy
RADIANT SHOP reserves the right to update or modify this Shipping Policy from time to time.
Any changes will be posted on this page with an updated Last Updated date.
14. Contact Us
If you have questions regarding shipping or your order, please contact us:
RADIANT SHOP
Website: https://radiantshop.online/
Email: miglioriii2bv7w@hotmail.com
Phone: +61 494 388 089