Shipping & Delivery
At RADIANT SHOP, we offer international shipping to available destinations.
Shipping availability and options are displayed at checkout based on the destination and order.
Shipping Options
Standard Shipping
Cost: FREE
Estimated Delivery: 7–10 business days
Standard Shipping is available for eligible destinations and orders.
Express Shipping
Cost: $13.99
Estimated Delivery: 2–4 business days
Availability: Orders of $80.00 and above
Express Shipping is available for eligible destinations and orders that meet the minimum order value.
Order Processing
Orders are processed after successful payment confirmation.
Processing time may vary depending on product availability, order volume, holidays, and other circumstances.
The estimated delivery period begins after your order has been processed and handed over to the shipping carrier.
Tracking Your Order
When tracking information is available, you may receive a shipping confirmation email containing your tracking details.
Please allow some time for tracking information to become active after your package has been handed to the carrier.
International Shipping
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated at checkout, these charges may be the responsibility of the customer.
Customs procedures and processing times vary by country and are outside the control of RADIANT SHOP.
Delivery Delays
Delivery estimates are provided as a guide and are not guaranteed.
Delays may occur due to:
- Customs clearance
- Carrier delays
- Severe weather
- Public holidays
- High shipping volumes
- Transportation disruptions
- Incorrect or incomplete shipping information
If your order is significantly delayed, please contact us with your order number and we will assist you where possible.
Incorrect Shipping Information
Please carefully check your shipping address before completing your order.
If you notice an error after placing an order, contact us as soon as possible.
We will attempt to make corrections before your order is processed or shipped, but changes cannot be guaranteed.
Damaged Packages
If your package arrives damaged, please take photographs of the package and the product and contact us as soon as possible.
Please include your order number and clear photos showing the damage.
Shipping Policy
For complete terms regarding shipping, customs, delivery delays, and related matters, please refer to our Shipping Policy.